Conduct negotiations to establish win-win outcomes for the organisation


Course Details

Course Duration: 16 hrs 50 mins
Mode of Assessment: You will be assessed through course assessment exercises.
Who Should Attend: The target audience of this course include the following:

  1. Practicing real estate salespersons
  2. PMEs employed by S-REITs (for leasing activities)
  3. PMEs employed in licensed real estate agencies
  4. PMEs aspiring to be real estate salespersons
  5. Real estate salespersons in supervisory capacity
  6. Licensed real estate agents and agency leaders
  7. Business executives of Small and Medium Enterprises (SMEs)

Course Overview

This course seeks to deepen the knowledge and skills of all the parties involved including salespersons transacting the deals, business executives working for the tenant corporations, leasing executives working for S-REITs, and many other stakeholders who may in one way or another be facilitating the negotiation, e.g. para-legal, appraisers, mortgage brokers etc.

It will offer a unique insight into how to achieve a win-win outcome for the negotiating parties who are in an adversarial position at first.

Course Schedule

Next Available Schedule:

Start Date: 21 April 2022
End Date: 22 April 2022
Course Duration: 16 hours 50 mins
No. of Seats: 20

Registration closes in:


Registration closes 1 day before course begins.

Course Objectives

Course Objectives

The objective of the course is to address the performance gaps and training needs of individuals whose job requires them to communicate different interests and positions over a real estate transaction with another party with opposing interests and positions and to establish win-win outcomes for the organisation. This course aims to upskill the audience by imparting to them the foundational understanding of business negotiations for real estate activities, including both sale/purchase and leasing – for residential dwellings and for business operations.

The objectives of negotiations are to ensure that the interests of the larger economy, and both the resident and expatriate communities, are adequately and ably served through fruitful commercial transactions.

Besides upskilling individual learners whose jobs require them to negotiate effectively, it can also reskill learners seeking employment in job roles that require persuasive skillsets and enhance employability for jobseekers.


Assumed Knowledge and Skills

Learners should preferably:

  • Have basic literacy skills to read instructions (Preferably possess at least WPL level 5)
  • Have numeracy skills to prepare calculations (Preferably possess at least WPL level 5)
  • Have interpersonal and communication skills to prepare and present reports to immediate supervisors

The WSQ course seeks to Upskill learners whose job requires them to negotiate effectively. However, for learners who intend to venture into job roles that require the persuasive skills, this course is suitable and will enhance the learner’s employability.

Course Outline

The WSQ course will cover the following essential topics:

  • Introduction to negotiation – the life blood of business
  • Determine objective, outcomes & strategies of negotiation – the WHY
  • Negotiate price, price-related, and non-price terms – the WHAT of negotiation
  • Negotiate with the principals, adversaries, and others – the WHO of negotiation
  • Start and end negotiation – the WHEN of negotiation
  • Apply common negotiation Techniques & Skills – the HOW of negotiation
  • Apply conflict resolution Techniques during negotiations
  • Report and review negotiation process
  • Reflect on past negotiations to improve process

Certificate Obtained and Conferred by

Participants who have successfully demonstrated competence in all the knowledge and skills requirements in this program will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG). This program is offered on a modular basis only.

Mapped Technical Skills and Competencies (TSC) standards in the functional area of Business Management, i.e., BEV-BIN-3105-1.1 in the Built Environment skills framework.

Medium of Instruction: English
Assessments: Online Quiz after each learning Unit and a Role Play
Trainer: Trainee Ratio is 1: 20


Course fees

Individual Sponsored Trainee*
Before GST With GST
Full Course Fees $300 $321
Singapore Citizens (SCs) & ^Permanent Residents (SPRs) 21-39 years old $150 $171
SPRs > 40 years old $150 $171
SCs > 40 years old $90 $111

Note: To enjoy course fee funding, you may enrol directly with SSG’s CET Centres or training providers delivering SSG-supported courses. You will only need to pay the net course fee (full course fee after SSG’s grant).

To check if a course is supported by SSG, click

^SPRs > 40 years old enjoy only 50% SSG course funding


Funding Eligibility Criteria:

Individual Sponsored Trainee Company Sponsored Trainee
  • Singapore Citizens or Singapore Permanent Residents
  • Trainee must achieve at least 75% attendance
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • SALT Pte Ltd reserves the right to recover the funded amount from trainee if he/she did not meet the eligibility criteria
  • Singapore Citizens or Singapore Permanent Residents
  • Trainee must achieve at least 75% attendance
  • Trainee must pass all prescribed tests / assessments, and attain 100% competency
  • SALT Pte Ltd reserves the right to recover the funded amount from trainee if he/she did not meet the eligibility criteria


SkillsFuture Credit:

Eligible Singapore Citizens can use their SkillsFuture Credit to offset course fee payable after funding.

Absentee Payroll Funding (only for Company Sponsored Trainee)

  • $4.50 per hour computed based on the actual number of training hours attended by the trainee.
  • AP funding is capped at $100,000 per enterprise per calendar year.

Our course facilitator will verify your details and contact you to make payment after that. You can opt for online payment via PayPal, bank transfer or PayNow to our company. The course facilitator will share more details will be shared with you.