FREQUENTLY ASKED QUESTIONS
Completing the Course and Downloading e-Certificate
In this example, we go through how to watch a pre-recorded webinar. For CPD courses, you will need to complete a post-course evaluation survey before you can download the e-Certificate:
- Updating your profile, as the name and NRIC printed in the certificate comes from here.
- Complete the lessons in the course. For pre-recorded webinars, the course can be marked complete. You will progress to the next lesson/module.
- The final module is the Course Evaluation. Complete the survey and return to your dashboard.
- The certificate can be downloaded online in PDF format.
Accessing Professional CPD Courses
In this example, we go through how to access the content for professional CPD courses. Professional CPD courses are offered by our training partner, C&H group:
- Access C&H's e-learning website at https://candh.ecourses.sg.
- Login using your username and password.
- From the Dashboard, you can click the course title you have registered for.
- You will be on the Course Content page. Click the first lesson topic. The video will start playing.